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Calgary Auto Repair

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5

Quality work and a pleasure to deal with.

Hi Eric, thank you for the positive review. We are happy to help 🚙

- Cetus Automotive Repair Centre
5

They fixed my camshaft for a reasonable price and the fact that they have connections with people who can get the parts I need without me having to look for them makes it even better. Only problem would be the wait time which is about a week or two but other than that it was a pretty great service.

Hi Juan, thank you for the detailed review. We are happy we could get the parts for you and that the price was what you were looking for. Due to Covid this year, distribution has been affected all throughout the world and this affects us directly. We are always working on our wait times and looking to improve so all feedback is greatly appreciated!

- Cetus Automotive Repair Centre
5

Repaired numerous oil leaks. They kept us informed during removal and replacement of engine gaskets. I would recommend them for any service you would require. Thank you Cetus mechanics, front staff bosses and especially Tammy. Bill Sparrow/Lillian Podlubny

Hi Bill, we are happy Tammy takes such good care of you. She is one of the powerhouses here at Cetus and the world should know it!! 🌎 Thanks for sharing it with the world. And thank you for the recommendation.

- Cetus Automotive Repair Centre
2

Brought In a 2001 Jeep 4.0l engine completely disassembled services required on the block crank and connecting rods were as follows -jet wash engine block -engine block boring .020 oversized -crankshaft ground .010 undersized -remove old pistons from connecting rods -resize connecting rods and press new pistons on connecting rods. Total bill for the above mentioned services 1034$. As a technician/mechanic of 20 years I’ve build my share of engines and have never paid that much to have machining done on a basic engine such as a 4L engine.I bit the bullet, paid the the bill and chalked it up to tough times and inflation. I will also state that the machining was spot on everything went together without a hiccup. This brings me to the cylinder head. I was going to do the cylinder head rebuild myself as I usually do when building an engine (if the deck is flat and not warped) I had purchased new valves and seals and the guides were within tolerance for me to rebuild myself. The valve seats on the other hand were hammered out and required machining. I called and spoke to graham and was told that if the seats were to be machined that he would need to do the complete rebuild and quoted 325$ for the service. Ok (a little more than I was willing to pay) so I reluctantly bring the disassembled, cleaned head with all the new valves and seals to have them do the machining of the seats, deck the head and assemble it. I get a call 2 days later and graham states that the seats were hammered out and would need to be cut and replaced with inserts. Ok cost? Well you are going to have to pay for the parts. Fair enough. 50$ worth of seats that brings the total to 375$ go ahead. So I go to pick up the head and the bill is 615$ umm. That’s like 240$ more than quote price. Needless to say just shy of 1700$ for machining on a basic engine is excessive. I’ll be looking for a new machine shop for future projects. I understand times are tough but this was just price gouging plain and simple.

Hi Peter, We are sorry our wires got crossed and that you felt our pricing was so much money. Our pricing has not changed for four years, and it is competitive pricing for todays market. I spoke with our machine shop foreman about this work order and he informed us that pricing was provided, and that this order was authorized. We would not do any of this work without authorization by the customer FIRST. This is our strict policy. Based on the pricing for seats specifically, it looks like the cost of the seats was $50 but the labor to install the seats is $150. We are sorry if this was unclear. Although we are glad to know that the craftsmanship was spot on without any misses on the machining, and we would be happy to provide you with a free inspection on another engine. We are a locally owned small business and we take great pride in our business and our team here.

- Cetus Automotive Repair Centre
5

Repaired numerous oil leaks. They kept us informed during removal and replacement of engine gaskets. I would recommend them for any service you would require. Thank you Cetus mechanics, front staff bosses and especially Tammy. Bill Sparrow/Lillian Podlubny 🦘

Hi Bill, we are happy Tammy takes such good care of you. She is one of the powerhouses here at Cetus and the world should know it!! 🌎 Thanks for sharing it with the world. And thank you for the recommendation.

- Cetus Automotive Repair Centre
1

I got a Groupon for two oil changes and an inspections, no issues with oil change. Upon receipt of inspection I was notified that I would need rear break pads and rotors and my rear calipers needed to be replaced. I was given a pretty hefty quote and advised not to drive my vehicle until it was fixed. I decided to get a second opinion since my breaks were replaced not too long ago, I went to a different mechanic who advised me that I have 60% left on my breaks and no issues with the calipers. I even took it to a Mazda dealership to make sure and they gave me the same information - 60% left. Pretty bad feeling being told I needed to spend $1,100 on parts alone when there was literally nothing wrong with my vehicle. Watch out for this place.

Hi Caitlin, First, let me apologize for your negative experience with us, we take great pride in our business and our staff and we do whatever we can to make our customers happy. Regarding your brakes here is what happened. Your vehicle came in and we noticed that the emergency brake lever on your caliper was stuck. We managed to get it loose and it is now working - that said, for fear of it sticking again and ruining another set of brake pads, we recommended new calipers. A second opinion would not see this as we have already temporarily solved that problem. Because your emergency brake lever was stuck on, it wore down ONE of your brake pads to 8%. Yes 3 of them have 60% left and are fine and it does look like your brakes were done not that long ago, but break pads need to be changed all at the same time, which is why we recommended new brake pads. Although you went to another shop for a second opinion, I am guessing they did a quick visual inspection - and the one worn pad would not been seen from that. I would like to invite you back here, and we will take off the wheel and show you exactly what we are talking about. If not, we would strongly recommend you share this information and the photos we provided to you with another shop to get an accurate picture of your vehicle's current state. Again, I can not stress enough how proud we are of our business and the service we provide. We have been in business for 35 years and have built a reputation we are proud of and we would not tarnish it with needless repairs. We are always only looking out for our customers' safety and service experience and we would love the chance to go through this with you in more detail.

- Cetus Automotive Repair Centre
5

They fixed my camshaft for a reasonable price and the fact that they have connections with people who can get the parts I need without me having to look for them makes it even better. Only problem would be the wait time which is about a week or two but other than that it was a pretty great service.

Hi Juan, thank you for the detailed review. We are happy we could get the parts for you and that the price was what you were looking for. Due to Covid this year, distribution has been affected all throughout the world and this affects us directly. We are always working on our wait times and looking to improve so all feedback is greatly appreciated!

- Cetus Automotive Repair Centre
5

Had machine shop wok done. Fast and fair

Thank you for the feedback Chris, have a great day 🚙

- Cetus Automotive Repair Centre
5

The people at Cetus treated me more than fair. The service was really fast and honest. I will be sending them more of my repairs and maintenance in the future. Appreciate finding a good shop. Very rare these days.

Hi Aaron, thank you for the review! We are glad to hear that your experience from start to finish was spot on. We will share the kind words with our team

- Cetus Automotive Repair Centre
5

The fixed my Honda CRV very well, it’s a Great and professional service Thanks for the follow up as well

Thank you so much for your feedback :)

- Cetus Automotive Repair Centre