Calgary Auto Repair Reviews

Excellent service for both work and personal vehicles. Appointments are convenient to schedule and the staff alert me to approval if other items need attention.

The experience was very good. Nice service, reasonable price. Very efficient, too!

Knowledgeable staff and excellent service. Will be coming back next time the car needs work.

Came in on a Friday at 7:50 am, a few minutes before they opened with a flat tire. I had gone to Kal Tire and Sunridge Nissan to get it plugged but both places wanted me to leave it all day because they couldn't do it. I was in a bit of a dilema because I had to be in Edmonton by 11:00 am and did not want to make the drive on a spare tire. When I explained my situation one of the guys said they could do it, the tire was already off and it would take them 5 minutes to do. When two other places turned me away knowing my situation and these guys can pull one of their mechanics to do a quick fix and send a customer on the way it speaks volumes to the type of work they do. A simple tire fix has earned them a life long customer that trusts what they say. I can not say enough about my experience.

Wouldn't recommend them for anything more than an oil change, if that. Purchased a used vehicle and it ran great. It began overheating and I smelt rad fluid while it was running so I did a gasket compression test on the vehicle and it yielded a result of possible head gasket repair. Cetus was the “go-to” shop, having received great reviews on here as well as a recommendation from a mechanic I have known for years; they were my best choice since they could get me in right away for an assessment. I had push back as a couple told me they took it there for an oil change and the next day the car wouldn’t start properly, they took it in and they were told that the injectors needed to be replaced – not a cheap job so they took it elsewhere for a quote and nothing was found to be wrong with the vehicle (?). I hesitated but given I needed a vehicle as soon as possible they were my only option. It was in the shop for a couple days, they claimed they would work on it first thing in the morning the next day but it got pushed back. They came back after the assessment and they had found that two (2) head gaskets needed to be replaced and quoted me just shy of $3K, not after the lady at the front tried to thrown on a few “extras, I called around and that was comparable so I went with it. They had the truck in the shop for the better part of a week; I had to call to get a progress update and was told that it will be a couple more days, each time. Went to pick it up and it ran great for a couple of days. The truck started to idle very low at a stand still and almost puttered to a stop. Fuel lines was my first thought. Then after leaving the truck for a couple of hours, I jumped in to start it and it wouldn’t turn over, tried again, same result, third time I turned the key and put the pedal to the floor and it rev’d right up. Called the shop and they took it in to check it out the next day. They took it in and couldn’t repeat the symptom. “started every time” – “tried it at least 50 times and didn’t have an issue” was what I was told – weird. So I left with the truck, the next day, same thing, over the next couple of days it happened each and every time I turned the key and it would turn over. Called up the shop they took it in for a couple days with the same result but this time they came back and said I need to replace the fuel injectors and quoted me $1000+ for the job.. I started seeing a trend. I took the truck back and same issue, brought it back in they gave me a loaner car for a week and nothing was found out and I doubt they even looked at it at this point. Spoke with the owner and he wouldn’t even give me a break on the price even though it was starting each and every time before they “fixed it”. I am extremely disappointed and have continued to turn people away from Cetus ever since. Wouldn’t recommend them for anything under the hood. Maybe they need to swindle people so the guys on the floor can pay for their Escalades in the parking lot. Do better.

Had an issue with some steering and vibration on the passenger side front wheel. Was interested in trying out a different auto shop as my experience with the dealership on my last wheel alignment wasn't the best. I also had a last minute muffler rattling issue that I wanted them to check which they kindly obliged. Booking an appointment online was easy, they give you a quick call to confirm everything and send you an email the day before as a friendly reminder. As I work during the day, I have to get to the office by 7:45 am, I was able to drop the vehicle off early at 7:30 am even though they open at 8 am. They provided calls throughout the day, giving me updates on what was repaired and what will need repairing to correct the issue. I never felt pressured into purchasing the service or replacement parts. Had the shocks, struts, and wheels aligned as expected. I received the vehicle back, repaired and washed (complementary inside and out), above and beyond my expectations! If there was anything I could suggest, it would be a shuttle service to/from downtown. They did offer to drive and pick up from the nearest c-train stop which is a nice option. I know it's usually busy, but if they added a shuttle service from the core, maybe during off peak hours (9 am - 3 pm), this would be the added feather in an otherwise nicely brimmed cap. Thanks again for the stellar service, I'll definitely be back (hopefully not anytime soon) should my vehicle require any other servicing needs.

I have been to CETUS twice for oil changes, and it was easy to book the appointments though it took a couple weeks to get in. The service was impeccable and there were no surprises on the bill, no up selling. Just friendly professional service. The waiting area was nice and clean with free WIFI. I will be returning here with my wife's RAV4 as it has developed a noise in the exhaust system. Hope to get the same level service.