Had an issue with some steering and vibration on the passenger side front wheel. Was interested in trying out a different auto shop as my experience with the dealership on my last wheel alignment wasn't the best. I also had a last minute muffler rattling issue that I wanted them to check which they kindly obliged. Booking an appointment online was easy, they give you a quick call to confirm everything and send you an email the day before as a friendly reminder. As I work during the day, I have to get to the office by 7:45 am, I was able to drop the vehicle off early at 7:30 am even though they open at 8 am. They provided calls throughout the day, giving me updates on what was repaired and what will need repairing to correct the issue. I never felt pressured into purchasing the service or replacement parts. Had the shocks, struts, and wheels aligned as expected. I received the vehicle back, repaired and washed (complementary inside and out), above and beyond my expectations! If there was anything I could suggest, it would be a shuttle service to/from downtown. They did offer to drive and pick up from the nearest c-train stop which is a nice option. I know it's usually busy, but if they added a shuttle service from the core, maybe during off peak hours (9 am - 3 pm), this would be the added feather in an otherwise nicely brimmed cap. Thanks again for the stellar service, I'll definitely be back (hopefully not anytime soon) should my vehicle require any other servicing needs.