5

I felt silly not knowing what was wrong with my vehicle, but as soon as I walked into Cetus, I immediately felt like my problem was taken care of with the friendly and assuring staff. Prior to visiting Cetus, I was ready to replace and purchase a new alternator (what I thought was the problem) but the mechanics at Cetus sure saved me that cost (turned out it was an oil leak, a problem I'm grateful to have unravelled before it got any worse). Even more impressive was the turnaround, and contrary to my experiences with previous mechanics who would nickel and dime my lack of knowledge, I felt the staff at Cetus did their best to make my visit work with my lower budget. I'd happily visit and trust the staff at Cetus for all my future repairs. Thanks, and Happy New Year!

5

Thanks Cetus! We brought our car in for a safety inspection and it also needed a few repairs which were done quickly. Thanks for turning it around so fast and it is running fine!!! Regards, Greg & Monica

1

Dodgy - my advice would be to get a second opinion or get one before you go there - we had an inspection which identified a range of supposed problems - these were latter discounted by another mechanic. Some of these problems were meant to include fluid leaks despite there been no evidence of fluid levels decreasing. The only reason I am giving them one star is because I cant give them zero.

2

COMPLETELY UPDATED REVIEW: Got an oil change to 'test the waters', as well as replacing an O2 sensor. The oil change was fine. The O2 sensor was supposed to be done, but they called back to say they needed to order in the exact Toyota part, which would cost about $200 more, and wouldn't be available for two days. (I don't know why they claim they needed the Toyota part, since it's made by Denso and used on half a dozen makes.) Figured that was one small strike, and wanted to give them a second chance. Next time, I booked an appointment and asked for a number of specific fluids to be replaced. I was told they would examine the fluids and decide if they needed replacing or not. When I arrived, they didn't even have a booking for me! Still, they took my car in. A few hours later, they phoned and said everything was fine except the power steering fluid, which would cost $175. I said go ahead. At the end of the day, when I picked up the car, they presented a bill for $40 more than they had quoted me on the phone. "the P/S uses ATF, and that costs more." Yes it does, but they should have known that beforehand. It makes me wonder if it really needed replacing at all, or if it was "dirty" because ATF is darker than P/S fluid. Also, my 'recommended service' sheet still shows that I need an O2 sensor and air filter, which means they didn't check either of those items. So they have: 1) messed up a scheduled repair 2) refused to do the work I asked for (specific fluid changes) 3) Lost an appointment booking 4) under-quoted (or overcharged?) for work 5) possibly did work that wasn't necessary (Toyota doesn't recommend flushing P/S at all) Also, my previous review was partly due to the fact that they offer your second oil change free if you post a positive review here. Are they paying for positive reviews? Kinda. The staff is very friendly and the place *feels* good to go into, but I just see too many things wrong, either accidental or deliberate. I guess I'll keep searching for a good shop.

5

Yay! Finally, a shop that gets the work done right and doesn't rip you off. I took my car to Cetus for some general maintenance and brake work and they were wonderful. The went over the entire car inspection with me and let me know what needed to be fixed, what ways they could fix it, and the price point for the different methods of repair. The staff were very knowledgeable and friendly and I'm so glad that I have a great shop to take my car to from now on.

5

We have been taking our cars to Cetus for about two years. There has not always been good news (easy fixes - cheap repairs), in fact they have had to do some major work for us. However, they are extremely professional, tell us the truth and work with us to resolve the mechanical issues. As we are car owners we will need repairs again and we will only go to Cetus.

5

Good guys

5

I was visiting Calgary and got my Toyota Venza's tire flat. I went to Kal tire and told them that I had 11 hours of drive ahead of me and need quick tire repair but they said to wait at least 2 hours. Then I went to close by "Toyota Stampede".They told me to wait 4 hours though my car is still under warranty. Then I searched Google and found this repair shop close to my location. They were very helpful and repaired my car in 20 minutes and I was on my way. Thanks Cetus.

2

Very nice people here, but I was initially quoted for 719 which is an outrageous price just to replace brake cylinders. Then they called and said I need another $700 in front brake work to pass the safety inspection I initially went for. I said no because I don't have $1400 available, and they said ok it wont be able to pass the inspection. When I get back to pick up my car they said they let it pass the inspection, and suddenly my bill was over $900 just for some reason. Their labor prices are unbelievable.

2

They do good work, but it's almost always unnecessary and too expensive. Check that; they sometimes do good work...they didn't reassemble my evap system after they diagnosed a false problem.

Cetus Automotive Repair Centre is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Cetus Automotive Repair Centre (403) 235-2912 if you have any issues in accessing any area of our website.