Calgary Auto Repair Reviews

Review us on Google:

5

The team here was incredibly friendly and knowledgeable. I would certainly use them again, and highly recommend them, especially because they seem to have high integrity! Make sure to book early!

5

I had a very difficult problem that 2 different mechanics were not able to solve. Cetus was happy to fit my vehicle in and sympathized with my frustration. Within hours they had solved the mystery and recommended a solution. They were able to find the part, fix the vehicle and have N.E. on the road that same day. It was amazing! Further, their rate for fixing the problem was completely reasonable. I highly recommend putting your trust in their services. I am so glad I did.

4

5

Took my car in for an out of province inspection. I loved hearing how the staff interacted with both myself and the other clients that came in. Very professional, straightforward answers, but with a sense of fun.

1

If you are planning on wanting to get overcharged and a bad job done, NAPA AUTOPRO- Cetus Automotive Repair centre is the place for you. Imagine getting charged $700 (IN PARTS) for a rebuilt alternator that kills your brand new battery and coincidently kills your brand new accelerator too in just under 7,000KMS. Save your money go to someone who isnt trying to rip you off.

Hi Sean, Thank you for taking the time to leave us this review. Although we would like to address the points you made here and clarify the situation to you and all of our past, current and potential customers reading this. 1) We always take care of our customers to the best of our ability. We are a team of tight knit and close colleagues who have all been working together for between 5-25+ years. Our customers mean everything to us, we are doing our best and strive to provide the best. That being said, we do not have any information from you as a customer in our database. 2) This vehicle you are referring to did visit us over 14 months ago, and was from a previous owner of the vehicle, this was their only visit with us here. We have full documentation of the work we did, what was required and what was approved and here are what our records tell us: Customer called asking for an alternator replacement, we recommended testing the systems to ensure this was exactly what was needed, this was denied and we were asked to just put in an alternator. We sourced an alternator for this vehicle and the customer approved of this price as all customers do through our approval process. We DO NOT install parts, or do any work without full approval on every job from every customer. We completed the job, customer picked up the vehicle and that was our last interaction with our customer. Had there have been issues with the alternator or the work we did, we are more than happy to honor our warranty and also fix what needs fixing! Especially if it is in regards to the work we have done. But we have heard nothing from this customer for over a year. If we do not know something is wrong, we are unable to fix it. We assure you we are not overcharging, doing a bad job or trying to rip anyone off. We are a group of honest, dedicated and hardworking people who take care of others and the vehicles they drive. We hope that you will reconsider this review and maybe one day give us a shot to repair your vehicle as we would be happy to help how we can. Thank you to everyone who has read through this. To book an appointment or if you have any questions [email protected] or give us a call at 403-235-2912

- Cetus Automotive Repair Centre
4

Did a trailer commercial inspection. Good customer service up front. Able to handle it on short timeline, but had to pay for it. They forgot to give us the sticker at the end, so had to go back, but were very apologetic and don’t think it was a common mistake.

5

The staff was very thorough, and explained every step of the service to me. While also keeping in mind what things need to be done and what things may need to be done down the road.

5

Easily 5 stars. Great to work with. Did some work on my s2000, fast turnaround and great price!

5

I've been going here for 3 years. My husband and I take our 2 vehicles here. Very friendly, knowledgeable and quick! I can always get my car seen within a couple days. Never had any issues after repairs or feel pressured to get unnecessary work done. Highly recommended!!

5

Cetus Automotive Repair Centre is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Cetus Automotive Repair Centre (403) 235-2912 if you have any issues in accessing any area of our website.