Calgary Auto Repair Reviews

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5

5

the job was done and efficiently I received the vehicle sooner than I thought

5

Recently had a mishap with our car which ended up in a overheating situation. I was looking around for a shop to bring the cylinder head to for inspection and work if it was going to be feasible. I had taken my head to another "reputable" shop and after 3 days I picked it up with no work done and leaving like they didn't want to do the work which was frustrating. I reached out to Cetus and they gave me a quick quote of which I was good with to have the work done and a few days later was talking with Carl at the desk explaining my situation and telling him my details and he was taking notes and writing everything down. Afterwards he told me it would be a few days for them to get the work done but they would follow up with me. After a few days passed Carl called me on a Saturday with an update of what was going on and I was a bit surprised as this company is not open on Saturday and Carl explained to me he was doing some catch up work and I let him I know that I greatly appreciated this and it showed good customer service. Unfortunately the head I originally took to Cetus was junk and I had to grab another from the junkyard which they worked over and said it would be good to run and did all the work necessary. I was unable to pick up the two cylinder heads so my girlfriend showed up at the location and their customer service showed once again because they brought them out for her to the car and helped load them up. I have only been here once but the customer service was top notch and is to a level many other companies are not. If you need machining work done definitely talk to these guys.

4

Trustworthy!!! You can trust this place! Lovely staff, friendly service, excellent pricing. Hit an oil change and tie rotation.

1

I’ve never wrote a bad review before, but this place was the worst service I’ve ever gotten. After picking my truck up from alignment and steering rods, it was shaking more than when I dropped it off. Also making a new sound on the passenger wheel when I called and asked if they could looked they told me I had to wait a week. The sound got it worse and I asked him again if I could bring it in they told me not till Tuesday anyways I ended up broken down on the side of the road and when taken back in, they tried to charge me more for repairs. I also got a quote from a dealership and it was half the price. Definitely get two quotes if you’re going here.

5

Carl was paying attention when I told him about my camper van issues. Told them my wheel bearing was making weird noises and they did some maintenance on it. Everything looks fine now and was able to drive back home to Montreal.

5

Carl was paying attention when I told him about my camper van issues. Told them my wheel bearing was making weird noises and they did some maintenance on it. Everything looks fine now and was able to drive back home to Montreal.

1

I brought my cylinder head in to have the valves replaced.seals replaced and valve guides replaced. My son picked it up and when he brought it home I noticed valve guides were not installed.. a few days later I brought it back and asked them why they didn’t replace valve guides and guy at front desk told me the valve guides were within manufacturing specifications. I brought new ones to Cetus …. They charged me full invoice to do 75% of the job. My Mechanic was on holidays and told me Cetus was good. Why couldn’t they just replace valve guides like I asked they had them as they had new seals and new valves Not happy with that decision… also a phone call would’ve been nice to tell me that the valve guides were in specification of manufacturer and I would have told them to please just install them. So now I have to wait till my mechanic get back from holidays august 20th. 2023. I can’t put cylinder head back on knowing that valve guides aren’t new.

5

Excellent service. Good prices

4

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