Calgary Auto Repair Reviews

I’ve never wrote a bad review before, but this place was the worst service I’ve ever gotten. After picking my truck up from alignment and steering rods, it was shaking more than when I dropped it off. Also making a new sound on the passenger wheel when I called and asked if they could looked they told me I had to wait a week. The sound got it worse and I asked him again if I could bring it in they told me not till Tuesday anyways I ended up broken down on the side of the road and when taken back in, they tried to charge me more for repairs. I also got a quote from a dealership and it was half the price. Definitely get two quotes if you’re going here.

Carl was paying attention when I told him about my camper van issues. Told them my wheel bearing was making weird noises and they did some maintenance on it. Everything looks fine now and was able to drive back home to Montreal.

Carl was paying attention when I told him about my camper van issues. Told them my wheel bearing was making weird noises and they did some maintenance on it. Everything looks fine now and was able to drive back home to Montreal.

I brought my cylinder head in to have the valves replaced.seals replaced and valve guides replaced. My son picked it up and when he brought it home I noticed valve guides were not installed.. a few days later I brought it back and asked them why they didn’t replace valve guides and guy at front desk told me the valve guides were within manufacturing specifications. I brought new ones to Cetus …. They charged me full invoice to do 75% of the job. My Mechanic was on holidays and told me Cetus was good. Why couldn’t they just replace valve guides like I asked they had them as they had new seals and new valves Not happy with that decision… also a phone call would’ve been nice to tell me that the valve guides were in specification of manufacturer and I would have told them to please just install them. So now I have to wait till my mechanic get back from holidays august 20th. 2023. I can’t put cylinder head back on knowing that valve guides aren’t new.

Excellent service. Good prices

It’s hard to find good, honest, and reliable mechanics and automotive shops. My coolant had been leaking and I was told it was a few different things by a few different mechanics/technicians. I would get my coolant topped up every five or so days because whoever topped it up last seemed to put a very minimal amount in. When I went for my consultation and diagnosis appointment, they were prompt, professional, and overall great! They’d ordered the parts that same day and topped up the coolant until the parts came in and they could fix it. It was two weeks between the day the parts were ordered and the time I could come in to get it worked on, and I didn’t need to top up the coolant at all within that time. I appreciated that a ton! They were also incredibly accommodating, as my schedule isn’t the easiest to work with and I had to reschedule at some point. When I went in to get the work done, it was done very efficiently! Overall, I would definitely come in with any concerns regarding a vehicle. Thank you guys for being so easy to work with! Bonus points for the puppers who is occasionally around who comes by for some pets!

This two star review is for this place charging an ungodly amount. Everyone we interacted with was very pleasant and they got our car done in a timely manner. However, it seems they are just able to charge whatever they feel like for parts and labor??? The breakdown of charges is insane. They removed the fresh water tank in my camper-van and then put it back once the work was done and we were charged $600 for that. They claimed it took 4 hours and that’s where the cost came from. How does it take a highly skilled mechanic 2 hours to remove a tank and 2 more to put the empty tank back up? I am grateful for the work they did but just feels like an example of auto shops totally taking advantage of new customers. Super unethical.

Great place for keeping my vehicle in top running condition. Whether the Cetus NAPA service techs are doing a seasonal tune up/oil change or working on the engine, brakes, suspension, or electrical system, it always comes out perfect. AJ and the rest of the staff are phenomenal to deal with and purely focused on the customer service experience. I know many other people who swear by this garage and wouldn’t consider taking their vehicle anywhere else. As someone who has had vehicles serviced at many different garages in the city, Cetus Auto really has some of the best pricing and overall value you can find at any auto mechanic in Calgary. I really like the fact that customer courtesy cars are available if required, which is something that you rarely see elsewhere. Also, if you’re lucky, they might have kangaroos or another interesting critter in the waiting room when you are there since the owner Mike Sheppard also owns Cobb's Adventure Park. Highly recommended!