Calgary Auto Repair Reviews

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5

Two weeks ago I booked an online appointment to have my 2010 Hyundai Santa Fe diagnosed for major engine oil leak. Before that I had brought my car to Country Hill Hyundai Dealer workshop & another local certified mechanic shop for inspection. The local mechanic shop inspect and reported that the Engine Rear Main Seal need to replace which their shop won't do due to its major repair !! The Hyundai dealer workshop reported that they believed oil pressure switch and Rear Main Seal to be replaced, engine not sound good...etc... Final suggest to replace engine at $8700+misc+labour... So they suggest a trade in would be the best solution. Both of these shops really encourage me to throw the good shape car to auction market but until I search online and review auto mechanic shops in Calgary, I found Cetus who inspected, gave me exact problem of the oil leaking caused from oil pressure switch. The repair included 6-7 hrs to replace pressure switch inside the engine plus all 4 brakes replacement + pressure test radiator. All of these intensive works would take averagely couple of days but they finished within one day for me and I am happy with the affordable price tag too. Cetus knowledge are incomparable and their price are foretold and affordable. I would recommend Cetus to anyone if needed. A 5 Stars Rating to Cetus. Taibo - CET/Electrician

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- Cetus Automotive Repair Centre
5

Was very happy with the service and my bill was less than quoted; when is that the last time you had that happen. Tammy does a very good job of explaining work and giving quotes!!!

Thank you Barbie you just made Tammy's day today :)

- Cetus Automotive Repair Centre
1

Sloppy work, never going back. When I got my tires changed there 2 of them were flat the morning after, apparently thanks to leaky valves. Then come winter I go to change my tire only to find one of the bolts is seized. and to top it all off the tech didn't even have the common decency and manners to move my seat back to its normal positions after he shoved it forward and up as much as it can go

Hi Nate: Thank you for your feedback. I cannot find you in our system -can you please contact us so that I can look into this for you and get back to you.We stand behind our warranty 100 % so we would definitely have looked after you. I would appreciate it if you could contact us .

- Cetus Automotive Repair Centre
5

Our company has used Cetus Automotive for the last six years in Calgary. Cetus has great understanding of customer needs and cares greatly on servicing those needs. Cetus ensures quality and great means to restore and mechanical issues that are at hand and ensures an expiated return to the streets in a quick and most timely fashion. As president of this company, I have dealt with many service centers across the country but find that nothing compares to the stellar service of Cetus. If this company were toe expand, they definitely would have a national contract with us.

1

Groupon purchased for a 4 wheel alignment and mgr called me back they were unable to honour it unless charged me an extra $120 because they can not lose money onthe job on top of my Groupon purchase for alignment because its my fault for owning a BMW. Why offer the groupon? to trick people and change the price after purchased. Will never go this shop. Now I need to waste my 1 hour to get my money back on groupon. Wish I could charge their shop rate of $135/hr.

Hi Kevin: It is clearly stated on the groupon that there are exceptions for certain vehicles-BMW vehicles require more time to do the alignment-we let you know before you had made the appointment that there would be extra charges. You made the choice to buy the groupon so obviously the refund would need to come from them.

- Cetus Automotive Repair Centre
5

Been dealing with Cetus Automotive for 30 yrs now and have never had any issues or compaints. Awesome service techs and friendly front conter staff. Hope to be dealing with them for many more years

1

I went to this garage for checking fuel leakage and to perform an oil change. First they charge me more than expected to tell me that there was no leakage only vapor that make it smell, we continu driving with this smell when I decided to go to Ford, they found the leakage and fixe it. I also discovered that they add to much oil. above the maximum level.

Hi Guillaume; We tried to call you and your number has been disconnected. We tried to send you an e-mail to the address on file and that also bounced back. I checked the history for your vehicle-we had an approval for the diagnostic charge before we began the work. The oil change was done in October and 5.7 liters was added to your vehicle which is the specified amount for your vehicle. I am not sure why you did not call us right away if you felt there was a problem(our warranty is 1 year or 20,000 Km. on all our work) and also why you are posting this feedback 4 months after the fact. Please give us a call @ 403-235-2912 so that we can resolve this issue. Thank you.

- Cetus Automotive Repair Centre
5

Amazon service and staff! Very honest and straightforward. We are very happy.

thank you so much for taking the time to let us know. We appreciate it.

- Cetus Automotive Repair Centre
4

I want you all to know how much I appreciate the excellent service you provided for my 2009 Dodge Challenger. Your attention to detail in finding the problem which a Dodge dealer could not and wanted to go another direction which meant quite a bit more $$$$$. I needed a second opinion so I called Cetus! Your experienced team was able to diagnose, come up with a cost estimate and stuck with it! I won't hesitate to recommend your dealership to others in the future, and of course I will return my vehicles for needed maintenance. Very satisfied customers !

We really appreciate your feedback. Thank you!

- Cetus Automotive Repair Centre
5

Came in for a repair on my Audi S4, and they were extremely responsive and helpful. The best experience with any shop I've ever used - to date! Will be back again.

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